FAQs

Welcome!

We are an authorized retailer of your favourite brand. Please read our Privacy Policy regarding personal information provided by you and our Return Policy is available on our website. Noirhandmade.com.au may change these terms from time to time without notice to you. Changes will apply to any subsequent orders received. We aim to dispatch your items as quickly as possible and if your order has already been dispatched, we will not be able to make any changes.

All Noir Hand Made products are made in Poland with European Quality.

You can pay by EFT, Credit Card, and PayPal

We ship your items usually same day (the order needsto be placed before 3PM) or the next day shipping.

Refer to ourDispatch & Deliveries Policy

Shipping cost is $25 for Standard Australia Post and $35 Express Australia Post.

Australia Post

When you purchase on Uberlube.com.au you’ll receive an email with a tracking number. You can use this tracking number to track your order. You can also view the delivery status of your order in your Online Account. Please see our Delivery Information for more information. If questions have remained unanswered, please do not hesitate to contact us.

Intellek Trust

Refer to our Return Policy.

On the rare occasions an item at our Fulfilment Centre may be damaged or missing and we will only find out when we go to pick your order. Although this does not happen often, we will notify you via email and automatically process your refund.

Yes, we need a signature to successfully complete delivery of your goods.

If no one’s home or there’s limited access to the address, Australia Post will leave a card letting you know where and when you can collect your order.