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We are an authorized retailer of your favourite brand. Please read our Privacy Policy regarding personal information provided by you and our Return Policy is available on our website. may change these terms from time to time without notice to you. Changes will apply to any subsequent orders received. We aim to dispatch your items as quickly as possible and if your order has already been dispatched, we will not be able to make any changes.
What are the payment options?
All Noir Hand Made products are made in Poland with European Quality.
What are the payment options?
You can pay by EFT, Credit Card, and PayPal
When my order will be shipped?
We ship your items usually same day (the order needsto be placed before 3PM) or the next day shipping.
When will I receive my order?
Refer to ourDispatch & Deliveries Policy
How much are the shipping costs?
Shipping cost is $25 for Standard Australia Post and $35 Express Australia Post.
Which courier service do we use for delivery?
Australia Post
How can I track my delivery?
When you purchase on you’ll receive an email with a tracking number. You can use this tracking number to track your order. You can also view the delivery status of your order in your Online Account. Please see our Delivery Information for more information. If questions have remained unanswered, please do not hesitate to contact us.
What name appears on your bank statement?
Intellek Trust
What can I return?
Refer to our Return Policy.
My order was confirmed but I have been contacted that an item is out of stock. Why is this?
On the rare occasions an item at our Fulfilment Centre may be damaged or missing and we will only find out when we go to pick your order. Although this does not happen often, we will notify you via email and automatically process your refund.
Do I have to sign for my delivery?
Yes, we need a signature to successfully complete delivery of your goods. If no one’s home or there’s limited access to the address, Australia Post will leave a card letting you know where and when you can collect your order.